Frequently Asked Questions

To help shed some light on our services, here are answers to the frequently asked questions about suspended ceiling and curtain wall solution manufacturing.

Common Questions

Do you supply free samples ?

We provide free small samples for free, but express freight collect.

How much does cost ship to my country?

 It depends on which port need to ship to , and how many square meters would need total.
Also fee will be different in different seasons. (We can offer to port or to door service both)

Where is the shipping port ?

We ship products via Guangzhou Ports and Shenzhen Ports depend on your needs.

What about the payment terms ?

T/T 30% TT payment in advance, and T/T 70% balance before shipment.

General Manufacturing

Do you provide design service?

We have industrial design team & engineer team to achieve one-stop service of design, manufacturing, sales and installation guide. Our company culture

Can we do OEM order?

We can provide or supply goods according to customer’s request.

How to start to order?

 Please advice the drawing and design idea with project measurement , our service team will guide you professionally.

What's your delivery time?

We deliver the goods on time, the usual delivery time is 15-25 days and sample delivery time is 3-5 days.

Can I print our logo/unique QR code/series number on your products?

We can provide this service as long as the customer needs it.

What is the minimum quantity required.

MOQ of metal ceilings and aluminum cladding panel : 300 square meter

Quality Assurance

Do you have any quality certifications?

Ousilong is ISO9001:2008, ISO14001:2004, GB/T28001-2001, SGS,CE certified. You can download our certificates here.

How does Ousilong ensure the quality of my parts?

OUSILONG takes a proactive approach to customer’s quality concerns from the initial communication, providing cost-effective and rationalized advice from designs, materials, production processes, manufacturability, etc.
Once your order is confirmed, we will perform a full Design for Manufacturing (DFM) review to point out any issues that our engineers feel may affect the quality of your parts.
We have the ability to share inspection data with you in real-time so we can work together to address any quality issues you may have during production. All incoming materials will meet your design specifications. Final inspection reports before shipment.

How can you make sure we will receive the products with high quality?

We have internal QC inspection, Also we can provide the finished products pictures and video before delivery, if necessary, we support third party inspection like.

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Ousilong Industrial Park, No. 2 Xinghai Road Lanhe Town, Nansha District, Guangzhou, China